feature · July 2011
The Emotional Intelligence of Sales
IQ determines 20% of our chances for success the other 80% is determined by our social skills, interpersonal skills & emotional intelligence


- How to qualify the buyer
- Have an agenda
- Scripts & Dialogues
- Handling Objections
- 25 No's gets you a yes
- and of course How to close the sale
IQ determines 20% of our chances for success the other 80% is determined by our social skills, interpersonal skills & emotional intelligence
I believe the key was 'opening relationships'.
That means you would be missing out on a lot of business by only working with the 'right here, right now' prospects. Not only would you e making things a lot harder for yourself in the long run, but you would also be doing yourself out of all the extra repeat and referral business that would otherwise come your way effortlessly through clients feeling so well taken care of and appreciated.
You don't have to be an extrovert to network, you just need to find the people you like being with and attract more of them into your personal and professional life.
A good network should fill in the gaps where you yourself are perhaps not quite as strong and enhance and support your business.