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feature · September 2011

Get the Service Right and the Profits Will Follow

Network marketing is not just about selling products. It's about people. Helping people and building relationships with them, and the better your relationships, the more successful you will be.

Article-era portrait of Terri Levine
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Terri Levine

Network marketing is not just about selling products. It's about people. Helping people and building relationships with them, and the better your relationships, the more successful you will be.

People shop and invest their money where they receive excellent customer service. This means impeccable manners and being polite and friendly and taking the time to develop relationships.

Network marketing is the business of relationships. You can lack knowing how to close and how to overcome objections and you can lack the “by the book” sales process and still be a superstar in this business IF you focus on serving people and deeply listening and connecting with them.

So YOU must be the expert – you are the one your customers are buying from and it is you that they look to for guidance.

You have to be friendly, polite and informative but not pushy. You have to let your potential customer make their own decision – you just provide the information they ask for and need to make an informed decision.

Demonstrate a happy, friendly and likable persona and you will attract people who, in liking and trusting you, will express interest in doing business with you.

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