I always thought opportunities and success were something you went after, then I found out that I needed to turn it around. Opportunities and success are not something you go after necessarily, but something you attract - by becoming an attractive person.
Network marketing is not just about selling products. It's about people. Helping people and building relationships with them, and the better your relationships, the more successful you will be.
Well guess what. YOU are not exempt from customer service with your network marketing business. You are required to deliver great customer service to your prospects and to your customers or they will do exactly as you would do... they'll go to your competition.
“Everything Counts” is a maxim that sends a powerful message. It means that you see every customer interaction as an opportunity to retain a valued customer, increase your value proposition, build loyalty, or strengthen a brand.
What REALLY impresses me about apple is the added benefits that are offered when you buy a computer or other product. They offer amazing training and support for only a few dollars per week and their CUSTOMER SERVICE is exceptional.
Cindy told me that the most important thing she does is LISTEN to what her customer has to say... all of it! She doesn’t interrupt. Through the years she has noticed that people mostly want someone to express their frustration to.
In fact, the most important re-engineering may have more to do with people than systems – or, to put it another way, the transformation may have to be more cultural than technological.
What I found most interesting in this conversation was we each had different perspectives. When we are delivering customer service it really doesn’t matter what the giver perceives rather what the receiver interprets.
Now this is the interesting thing, about a year and a half after that, I looked at my bank account and I was just about broke again. Right back to where I had started, all the money was gone.
“We really aren’t a moving company. We’re a customer service company that happens to move.” Know in your bones that you are a customer service company and your customers will feel the difference.
She studied with excellence as her goal and with a desire to embrace the tribes people with compassion and a desire to give them MORE than the service they required. She set herself above the rest by doing so and gained the respect and admiration of the tribe.
People begin to seek us out. In other words work harder to become a giver vs a taker. Think about what we can do to help other people. Believe it or not this is also a smart way to really find out if they are the 'right' ones that we're looking to partner with in our business!
That is totally the truth! If you do better, it challenges me to do better and together, as we are doing better, more people are noticing that they can do better and are influenced or challenged to do things they wouldn't have done if you or I didn't start the whole thing of d…
Business4Vets.org opens up the option of business ownership for our military veterans through network marketing and direct sales opportunities. The unique success training system supplied by us and our Business Partners will give the vets a strategic advantage in their search…