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From the monthly archive

September 2011

September 2011

The surviving edition opens with its collected articles.

Archive note

This issue has been assembled from surviving publication records. Its editorial sections are preserved without claiming an exact original sequence.

Inside this issue

Contents

Articles are gathered by their published editorial section. Their arrangement here does not claim an exact original sequence.

Features

How Do You Attract Opportunity Into Your Life?

I always thought opportunities and success were something you went after, then I found out that I needed to turn it around. Opportunities and success are not something you go after necessarily, but something you attract - by becoming an attractive person.

By Jim Rohn

Get the Service Right and the Profits Will Follow

Network marketing is not just about selling products. It's about people. Helping people and building relationships with them, and the better your relationships, the more successful you will be.

By Terri Levine

Using the Forgotten Customer Service Art to Grow Your Business!

Well guess what. YOU are not exempt from customer service with your network marketing business. You are required to deliver great customer service to your prospects and to your customers or they will do exactly as you would do... they'll go to your competition.

By David Feinstein

The Secret Sauce of Great Customer Service

“Everything Counts” is a maxim that sends a powerful message. It means that you see every customer interaction as an opportunity to retain a valued customer, increase your value proposition, build loyalty, or strengthen a brand.

By Gary Blair

Excel at Service, the Profits Follow:

What REALLY impresses me about apple is the added benefits that are offered when you buy a computer or other product. They offer amazing training and support for only a few dollars per week and their CUSTOMER SERVICE is exceptional.

By Barbara Pellegrino

Great Customer Service is Personal

Cindy told me that the most important thing she does is LISTEN to what her customer has to say... all of it! She doesn’t interrupt. Through the years she has noticed that people mostly want someone to express their frustration to.

By Julie Ziglar Norman

Balance High-Tech, With a High-Touch Environment

In fact, the most important re-engineering may have more to do with people than systems – or, to put it another way, the transformation may have to be more cultural than technological.

By Denis Waitley

Perspective and Customer Service

What I found most interesting in this conversation was we each had different perspectives. When we are delivering customer service it really doesn’t matter what the giver perceives rather what the receiver interprets.

By Linda Yates

The Root of Your Success is YOU

Now this is the interesting thing, about a year and a half after that, I looked at my bank account and I was just about broke again. Right back to where I had started, all the money was gone.

By T. Harv Eker

5 Service Excellence Principles to Propel Your Profits

“We really aren’t a moving company. We’re a customer service company that happens to move.” Know in your bones that you are a customer service company and your customers will feel the difference.

By Marilyn Suttle

Customer Service, THE Age Old Secret to a Thriving Business!

She studied with excellence as her goal and with a desire to embrace the tribes people with compassion and a desire to give them MORE than the service they required. She set herself above the rest by doing so and gained the respect and admiration of the tribe.

By RS Mallory

K.O.R.E. Elements of Success

Increasing you knowledge will not only help you perform better on the job, it will help you become a better person.

By Chris Widener

Articles

Inside Out – DO BETTER

That is totally the truth! If you do better, it challenges me to do better and together, as we are doing better, more people are noticing that they can do better and are influenced or challenged to do things they wouldn't have done if you or I didn't start the whole thing of d…

By Steve Dailey

Columns

Business4Vets.org

Business4Vets.org opens up the option of business ownership for our military veterans through network marketing and direct sales opportunities. The unique success training system supplied by us and our Business Partners will give the vets a strategic advantage in their search…

By George Madiou