feature · September 2011
5 Service Excellence Principles to Propel Your Profits
“We really aren’t a moving company. We’re a customer service company that happens to move.” Know in your bones that you are a customer service company and your customers will feel the difference.
MS
“We really aren’t a moving company. We’re a customer service company that happens to move.” Know in your bones that you are a customer service company and your customers will feel the difference.
She has discovered that you can’t take someone who doesn’t share your core values and expect them to fit in to your company culture.