How to Connect With People When Calling

Asking questions will determine what a person's values are and what's important to them. This makes it easier for you to help them when you know where they are coming from, right?

The question is - is this the right time for them to make a solid commitment and take that first step towards getting the appropriate information to make an informed decision?

Why did they respond to this particular advertisement? Did they watch a Video presentation on your website? What are they looking for and how long have they been looking? What about that ad sparked their interest? What do they do now? Do they work full time, part time? What sort of interest do they have? What is important to them? What sort of action have they taken so far to get where they want to go? Are they married, children? (Build some rapport here.) What action are they willing to take in the near future? When are they ready to get started? Have they been laid off recently or how long ago if so?

"It says here, Mary, that you're looking for a home-based business, is that correct?" "It also says that you have experience in Network Marketing, is that correct? Tell me more about that."

The only place where action is useless is in your mind. Do something and you'll achieve something. Keep thinking about it and nothing happens. Its 'applied knowledge' that will move any business forward!

"Mary, I'm going to send you some information by mail (if this is what you do with your company and team) and some links to review online while you're waiting for your information to arrive in the mail." It will take about 3 days to receive the information by mail so meantime I'd like to invite you to a live webinar business overview on (give day and time of the next webinar and send them an email with the information) Feel free anytime to call or email with any questions you have. Does that sound good to you?" "I'll be following up with you next _______after you've had time to review the information I'm sending to you by mail (if you mail information, or attend the webinar, call a sizzle line, whatever you normally do with your business).  Does this same time work for you Mary?"

Hi Mary   It was a pleasure meeting and chatting with you on the phone this afternoon.   I'm mailing out your packet of (information/samples etc., what ever you normally do with your company or team) on (the date). In the meantime, feel free to look over my website and be sure to do your due diligence and attend one of our business overview webinars on (put in the day and time, link, etc.,) and give me a buzz with any questions you have. I'll be in touch with you on__________________(or right after the webinar they attend) to answer your questions after you have had time to review the information. Have a great week! Your Sig Line here

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